1. Eligibility for Refunds
- Refunds are applicable only for defective, damaged, or incorrect products.
- The request must be made within the specified period from the date of delivery.
- Products must be unused, in their original packaging, and accompanied by proof of purchase.
2. Refund Process
- Customers must contact us with details of the issue along with supporting images.
- Our team will review the request and verify eligibility.
- If approved, refunds will be processed through the original payment method.
3. Non-Refundable Items
- Items that have been used, altered, or damaged after delivery are not eligible for refunds.
- Perishable goods and customized orders cannot be refunded.
- Any product returned without prior approval will not be eligible.
4. Return Shipping
- Customers may need to return the product to our designated address.
- Return shipping costs will be the responsibility of the customer unless the issue is due to our error.
- We recommend using a trackable shipping service to ensure safe delivery.
5. Processing Time
- Once approved, refunds will be processed within the standard timeframe.
- The time for the refund to reflect in your account may vary depending on the payment provider.
6. Contact Us
For any refund-related queries, feel free to contact us: 📍 Address: SF.No:545/2E, Lakshmi Nagar, Near Canara Bank, Alandurai, Cbe – 641 101
📞 Phone: +91 99422 44579
📧 Email: [Your Email]